LeadSquared’s Service CRM: Beyond a Help Desk
Embrace the only support companion you’ll
ever need!
Full-Spectrum Assistance
From creation to resolution, streamline your customer support journey with our Service CRM’s end-to-end ticket management.
Unified Omnichannel Customer Support
Simplified Customer Service
Improved Team Collaboration
Experience the Difference
Service CRM’s Standout Features
LeadSquared’s Impact, as Told by Clients
“With LeadSquared, we could bring together all our processes and teams into a single enterprise-wide solution.”
LeadSquared helps at every step of the way
“Every time we pivoted, LeadSquared has helped us introduce and implement those changes seamlessly. The platform not only enables a business to grow but supports the pace at which a business grows.”
Want to See LeadSquared in Action?
FAQs
How does Service CRM improve customer support compared to regular help desks?
Service CRM goes beyond basic ticket management. This in-built help-desk software compliments the LeadSquared CRM, offering a unified view of customer interactions across sales, marketing, and support. This ensures personalized support and efficient issue resolution.
What sets Service CRM apart in terms of ticket management?
Service CRM excels in its parent-child ticketing system, streamlining complex support interactions within a cohesive framework. This enables efficient tracking, organization, and resolution of related or dependent issues.
How can Service CRM boost team productivity?
By automating repetitive tasks and providing real-time analytics, Service CRM boosts agent productivity. It handles a higher volume of inquiries without compromising on service quality, allowing your support team to focus on more value-added tasks.
Can Service CRM work with different CRM preferences?
Absolutely! While it natively integrates with LeadSquared, Service CRM can also function as a standalone solution. This flexibility caters to businesses with varied CRM preferences, ensuring a seamless fit into existing workflows.
How does Service CRM solve the issue of fragmented customer data?
Service CRM unifies interactions from sales, marketing, and support, providing a 360-degree customer view for more efficient interactions and faster responses.
Can Service CRM assist with functions beyond customer support?
Yes! Service CRM goes beyond traditional support functionalities. It significantly contributes to improving sales strategies by providing comprehensive insights from support interactions. This enables personalized sales approaches, strategic offer crafting, and the acceleration of sales cycles for a more effective and streamlined sales process.
