Businesses today are constantly seeking ways to streamline processes and improve efficiency.
But with the rise of automation and AI, there is also a rising need of human touch and personaliation.
How do you balance it all?
In this webinar, our experts dive into strategies and best practices to how you can leverage technology to personalize your customer journey without sacrificing human connection.
Key Discussion Points:
- Strategies to collaborate effectively with AI and automation tools
- Find the optimal balance between automation and human interaction at various touchpoints
- Explore pit-falls of over-automation and how you can avoid them
- Discover the latest trends and technologies shaping the future of human interaction
Shivam Verma
Co-founder and CTO, Chat360
Vishal Suri
Associate Director – Strategic Partnerships, LeadSquared
