Description
WATI is an end-to-end Whatsapp Business API solution that empowers SMBs to efficiently sell, market, and support customers using powerful chatbots, APIs, and e-commerce integrations. With customer intelligence capabilities, WATI is the perfect tool for companies looking to interact with customers to acquire, nurture, and upsell their products.
Features
1. Shared Team Inbox: Simplify collaboration by assigning conversations to team members and using quick replies with custom templates.
2. Broadcast & Bulk Messages: Send personalized messages with Call-to-Action (CTA) and rich media to segmented audiences based on custom attributes.
3. Custom Notifications: Send personalized notifications with CTAs and quick replies based on custom events like abandoned carts.
4. Native Integrations: Integrate with eCommerce platforms like Shopify and WooCommerce to send personalized notifications for abandoned carts, back-in-stock alerts, order tracking, and shipping updates.
5. No Code Chatbot: Create chatbots with a simple drag-and-drop interface without the need for technical expertise. Escalate conversations to live agents when required and add CTAs and responses based on keywords.
