Description
Seamlessly interact with customers through your preferred messaging service, and communication channels such as WhatsApp, SMS, Viber, Line, and many more. Efficiently have conversations using customizable templates and personalized messages. Manage interactions in one place and enable multiple Leadsquared users to use a shared account with the SMS provider.
Features
1. Access your desired messaging service within any lead to communicate effortlessly.
2. Track and maintain the message history within each lead.
3. Access the chat view to go through the complete conversation held with the lead.
4. Select multiple leads and contact all of them at once through your preferred channel. Also, include additional contact numbers, if required.
5. Access approved templates and create message templates within the application. Customize and personalize your messages.
6. Access the conversations view to conduct all the interactions from the conversation inbox.
7. Receive real-time and in-app notifications for your incoming messages. Enable multiple users to receive desktop notifications for your incoming messages
8. Allow multiple users to utilize a common account with the SMS provider.
