Description
Accelerate sales calling with LeadSquared CRM and MyOperator Call Management. Check leads and make sales calls directly through your CRM.
LeadSquared + MyOperator = One-stop Solution for all Your Sales Needs
Features
Improve sales and customer service with integrated Call Management & CRM.
Easily manage your sales pipeline with Leadsquared and MyOperator. All calls that come to your Sales department through MyOperator are automatically captured as leads.
1. Capture inbound calls as leads: This integration can help you capture all phone calls and voicemails as leads within LeadSquared.
2. Enable calling in just a click: MyOperator Click to call enables you to make calls directly from Leadsquared CRM.
3. Pop-up notifications: Through live popup notifications on incoming calls, reply instantly to your prospects.
4. Live call monitoring and reporting: Ensure call management and caller productivity through real-time call monitoring and reporting.
5. Simple Lead/activity creation: Reduce lead leakage and make calls directly from your CRM panel. The lead creation process is simpler than ever as it minimizes unnecessary to-and-fro between Excel Sheets and customer calling activities. Your sales and support team can now view it all in a single dashboard and focus on what they are best at.
6. Live popup notification for incoming calls: Say goodbye to “missed customer calls”. Get live popup notifications on incoming calls on the go. The call is routed to the right agent or can be customized where you can add different fields in your LeadSquared account. You can now easily attend to the calls that prompt on your screen and ensure a faster resolution rate. Track all inbound and outbound calls with lead activity stream and maintain transparency within your teams.
7. Unique click to call feature: Simplify the entire outgoing call process with the MyOperator click-to-call feature. The sales or customer service agents can quickly initiate customer calls directly from their browsers. All they need to do is click on the number prompted on the web screen and the call will be placed automatically. This feature will eliminate the hassle of saving or copying a number for your agents to make a call.
8. Track team performance and improve productivity: Improve team efficiency by tracking your sales and customer service performance in real time. Get important reports on caller demographics, peak calling hours, call volume, missed calls, lost calls, inbox subscriptions and so much more. The call reports section on your online dashboard also provides you the flexibility to create and manage groups giving a clear picture of individual teams’ performance. You can see your best-performing team, and how accountable it is for picking up your calls.
