Description
Provide customer care with a personal touch and communication. Enrich your customer interactions by sharing images, electronic tickets, video tutorials, audio files, QR codes, the closest store’s position, and documents.
Create call-to-actions and quick reply buttons within WhatsApp to get immediate responses from your audience. Along with Notifications, Customer Care Messages, and much more.
Features
1. End-to-end encryption: Messages are secured over HTTPS from your application to Kaleyra and are encrypted all-round from the business to the end customer.
2. Global reach without barriers: WhatsApp is available in over 100 countries, so you can reach your customers wherever they are, through their preferred instant messenger.
3. Enhanced business branding: Assure customers that they are actually chatting with your brand. Show your website, business hours, address, and more, right on your WhatsApp profile.
4. Support for over 40 languages: Strike a chord with your audience by interacting with them in their native language.
5. Custom interactive message templates: Make it easier for your customers to reply to you with response options they can select right within the WhatsApp chat.
6. Customer care conversations: Respond to customer-initiated conversations through the same WhatsApp profile you use for messaging them.
