Description
intalk.io is an omnichannel cloud communication Platform suited for businesses of all sizes. intalk.io unifies all business communication channels – voice, email, SMS, web chat, WhatsApp, and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With its cloud & Conversational AI capabilities, you can run cloud communication for your in-office or call center needs with advanced an level of self-service. Trusted by 350+ customers across 15+ business verticals with a presence in 15+ countries.
Features
1. Unify all channels – inbound, outbound voice, IVR, WhatsApp, email, SMS, chat, social media & messenger
2. On-premise, hybrid & cloud hosting
3. In-built AI Chatbot & Ticketing System
4. CTI Pop-up and Pre-Integration with Leadsquared and other major CRMs
5. Real-time Reports & Analytics
6. Advanced Quality Analytics & Reporting
