The rising volume & velocity of new loan delinquencies frustrate most creditors. To ensure sustainable bottom-line growth, African creditors must learn to maintain customer centricity while accelerating loan recovery.
One way to maintain this is through the use of automation. Join us in this webinar, in our quest to identify how digital interventions can minimize efforts and maximize collection efficiency.
Key Discussion Points:
- Trends driving loan sales growth in the African market
- Challenges offered by current collection methods
- The role and benefits of technology in optimizing the process for users & borrowers
Speakers
Craig A. Nel
Independent Consultant – Debt Collection, ICAN
Chantelle Fraser
Vice President – Africa Sales, LeadSquared
