Ensure All Your Teams Are Well-connected
For Smooth Operations
Call center
Intelligent call distribution to review loan defaulters and follow-up for Collection
Field operations
Empower field agents to plan their customer visits and collection follow-ups
Fraud control
Updates on fraud intentions and updates on legal actions
Support team
Connect your support teams for updates on technical issues
Manage Your Complete Call Center Lifecycle
With advanced automation and guided actions
Track the movement of your collections agents
As a manager, you can track all field force activities and ensure productivity. Your collections agents too can track all their current pending tasks on their mobile app. With the day planner and ‘nearby leads’ feature, he can optimise his time on the field.
Manage End-to-end Field Collections Lifecycle
With advanced automation, guided actions and direct connect to fraud control teams
Get Complete Insights into Your Borrowers,
Agents and Collections
Borrower profiles, agent performance, collection funnels and more
Orix Increases Collections Efficiency With LeadSquared
Higher
Collections efficiency
Better
Monitoring
Optimized
Spends
Try Leadsquared Collections CRM for Debt Recovery
Make debt recovery easier, faster and more organized
FAQs
How much does debt collection software cost?
The cost varies from vendors to vendors and the functionalities they provide. With many debt collection software in the market, it is important to gauge their ROI. With LeadSquared, lenders save costs by automating payment reminders and prioritizing cases effectively. Additionally, they can also optimize spends by up to 15%.
What is debt collection software used for?
A debt collection software is used to manage EMI collections and automate collection processes.
What software do collection agencies use?
Many collection agencies/ lending businesses like ORIX Leasing and Pepper Finance rely on LeadSquared Debt Collection CRM for their debt recovery process.
What is a debt collection software?
Many collection agencies/ lending businesses like ORIX Leasing and Pepper Finance rely on LeadSquared Debt Collection CRM for their debt recovery process.
What are the 3 key strategies when it comes to collections?
Lenders can improve debt collection by:
1. Using a debt collection CRM, lenders can segregate and prioritize borrowers that are likely to miss their payment deadline. Sending them automated reminders before the due dates can help increase collections.
2. By segregating cases based on their DPD (Days Past Due) count, lenders can deploy soft or hard collection mechanisms to improve collection efficiency.
3. Through different modes of payment, lenders can make it easy for borrowers to complete their payments.
What techniques are used to collect debt?
Payment reminders through emails, phone calls, field visits by collection agents, legal notices for outstanding dues, etc. are some common techniques for debt collection. Many steps can be automated through a debt collection software to improve collection efficiency.
What is the most effective collection technique?
One of the most effective collection techniques is to segregate cases, prioritize them based on DPD (days past due) and then use automated payment reminders across different channels – like email, SMS, WhatsApp, automated calls, and more. Additionally, when paired with soft collection or call collection through agents, this technique is most likely to improve collections.
How can debtors collection be improved?
Lenders can improve their debt collection by employing robust debt collection software and effective collection techniques. A debt collection software like LeadSquared can help automate EMI collections, manage cases end-to-end, automate payment reminders to borrowers, execute hard and soft collections, and provide detailed analytics.
Is there any MS Dynamics CRM alternative for debt collection?
Due to its simple UI and ease of use, a preferred alternative is the LeadSquared Debt Collection CRM for payment and collection of EMIs. As a collection software for small business owners and large enterprises, LeadSquared can maximize debt recovery through next-gen automation workflows.
